As you all know, I PREACH customer service. It’s the one thing that can, as far as I’m concerned, make or break a business. There is no doubt in my mind why Holt’s Cigar company is such a HUGE success! The folks that work there are amazing!
I had my name on their list to purchase Drac’s when they came in. Now, as you all know, I might have just as well asked for a trip to the moon. But one can hope. So, imagine how surprised I was when I got the call yesterday that they were in, and I could COME ON DOWN! Well, come on down I did, and was able to procure 3 (yes, 3)!!!!! Dracs! Sadly, there was only 1 Boris left, but it came home with me as well. Since the box was empty too…….. 🙂
Of course, before smokin them, I had to share the photos of how lovely they are. Then right back into the humidor they went!
I just can’t say enough good things about Holt’s, even before this. It’s one of the very few places that a lady can go and purchase her cigars without being treated…well…ignored is a better word actually. Thanks Holt’s, you really made my day!